Services

Everything tech, one call.

From a new laptop to Microsoft 365 support, a website or custom software, RxTech handles it. We come to your business across North Alabama, with travel for qualifying projects, and work remotely with customers anywhere in the US. We don’t have sales quotas: our goal is to help you with exactly what you need, and nothing more.

01

Managed IT

BusinessHealthcare

We look after your technology on an ongoing basis: devices, servers, backup and recovery, and security, kept up to date and documented so problems get fixed before they slow you down. Office networks and Wi-Fi are set up and supported for Managed IT clients.

For a small monthly fee, Managed IT clients can also have all their IT billing (phone, internet, software and more) combined into a single bill. Your contracts stay directly with each provider, and RxTech staff review every bill for price increases, contract renewals and anything else that needs attention.

  • Devices and servers
  • Backup and recovery
  • Security
  • Office networks and Wi-Fi
  • Optional single bill for all your IT services

02

IT Support

BusinessHealthcare

Tell us what you need a computer for and we’ll recommend the right one, then set it up so it’s ready to use the day you get it. Slow, crashing or not turning on? We diagnose and repair laptops, desktops, workstations and servers, and upgrades often give an older machine years more life. We also carry Arduino and Raspberry Pi boards and parts.

Need a phone system or internet service? We’ll recommend the best internet-based phone system and internet service for your business, and your contract stays directly with the provider.

  • Laptops and desktops
  • Workstations and servers
  • Repairs, upgrades and custom builds
  • Arduino, Raspberry Pi and parts
  • Troubleshooting
  • Business phone and internet recommendations

03

Microsoft 365 Support

BusinessHealthcare

You buy your Microsoft 365 subscriptions directly from Microsoft, so you own and control them, and we make sure they’re set up correctly and help you manage them. That includes Teams, shared files in SharePoint and how-to notes in OneNote, organized the way your business works, business email protected from fake and spam messages, your web address and email set up so both keep working, and every account protected with multi-factor sign-in (MFA/2FA), plus a backup way in if an admin account gets locked out.

  • Teams, SharePoint and OneNote
  • Protection from fake and spam email
  • Your web address and email settings
  • Multi-factor sign-in (MFA/2FA) for every account

04

AI & Software Development

BusinessHealthcare

When spreadsheets and off-the-shelf software stop fitting, we build custom software and automation around the way you actually work, including AI tools that save your staff time, and connect the systems you already have so information only has to be entered once.

  • Custom software
  • Automation and AI tools
  • Connecting the systems you already use

05

Web, Data & Creative

BusinessHealthcare

We design and build custom websites, host them, and keep them running and up to date, so you have one place to call. We also design databases, bring your data together, and create logos, graphics and brand materials.

  • Website design, builds and rebuilds
  • Hosting and maintenance
  • Databases, and bringing your data together
  • Logos, graphics and brand materials

Tell us what you need.

A repair, a new computer, Microsoft 365 help or a website: send a request and we’ll get back to you.

Request Service